**Warranty Coverage**
All products from Infinity Filtration NX are provided with a one-year warranty beginning from the installation date.
**Water Quality and Pre-Treatment**
Our technicians will recommend necessary pre-treatment, which will incur an additional charge to the consumer, if they assess that the water quality is not suitable for the product prior to installation. Please note that the service contract will be nullified if the water condition exceeds a TDS level of 1300 PPM, as detailed in the user manual.
**Compulsory Water Testing**
Water testing is compulsory for water softeners that hold a capacity of 15 liters or more. However, if there is an existing similar product operating effectively in the same area with the same water source, testing is not required.
**Comments and Media**
When users post comments on our website, we collect the information displayed in the comments form, along with the visitor’s IP address and user agent string, to assist in detecting spam. If you upload images, please refrain from including embedded location data (EXIF GPS), as anyone visiting the site may download and extract this information.
**Warranty Terms**
The warranty for all Infinity Filtration NX products is subject to the Terms and Conditions as specified in the user manual at the time of service and/or support.
Note :
- The above Terms & Conditions does not imply to Dealers and Distributors of Infinity Filtration NX.
- For Terms & Conditions, Warranty card/bill mandatory.